Available payment methods
Casumo accepts eleven different payment methods for deposits. For withdrawals, seven methods are available to you. PayPal and Trustly are among the fastest options β both are available for deposits and withdrawals.
Processing times vary by method. Aircash is the fastest with transactions within seconds, PayPal and Trustly also process withdrawals very quickly. Visa withdrawals typically take a couple of days.
| Payment method | Type | Deposit | Withdrawal | Processing time |
|---|---|---|---|---|
| PayPal | E-wallet | Yes | Yes | Very fast |
| Trustly | Bank transfer | Yes | Yes | Fast |
| Klarna | Bank transfer | Yes | No | Fast |
| Visa | Credit card | Yes | Yes | A couple of days |
| Mastercard | Credit card | Yes | No | Not specified |
| Neteller | E-wallet | Yes | Yes | Fast |
| Skrill | E-wallet | Yes | Yes | Fast |
| paysafecard | Voucher | Yes | Yes | Not specified |
| Paylado | E-wallet | Yes | No | Not specified |
| Tink | Bank transfer | Yes | No | Fast |
| Aircash | Mobile | Yes | No | A few seconds |
Withdrawal limits
Casumo sets limits on your withdrawals to promote responsible gambling. Daily, weekly and monthly limits are set by default, but you can reduce these.
There is no minimum withdrawal mentioned on the Casumo site. If your preferred method has a minimum withdrawal, this will be made clear during withdrawal. Withdrawals are typically processed within 24 hours.
| Period | Limit |
|---|---|
| Daily | 5.000β¬ |
| Weekly | 10.000β¬ |
| Monthly | 20.000β¬ |
Deposits and limits
The standard deposit limit at Casumo is 1.000β¬ per month. You can increase or decrease this limit at any time β this is done via account settings.
If you haven't yet confirmed your player account, you can still deposit up to 100β¬ without verifying yourself. This gives you time to explore the platform. For larger deposits or to access all features, account confirmation is recommended.
Account verification
Casumo requires account confirmation to fully activate your account and make larger deposits or withdrawals. The process is secure and takes very little time.
You can verify yourself either via Auto-Ident, an automated process using your identity document, or you keep your account balanced through a normal deposit. Auto-Ident verification takes less than a minute if you have your identity card or passport ready.
- Click on Account Settings and select Verification
- Choose Auto-Ident if you want to be verified quickly
- Have your identity document ready (ID card or passport)
- Allow the app or website to access your camera
- Follow the instructions to capture your document
- The system checks the security features of your document
- Complete the brief liveness check via your camera
- Your account is now verified and ready to use
Fees and winnings tax
Casumo charges you no fees for deposits or withdrawals β all payment methods are free. However, there is an important regulation for your winnings.
When you make a profit, a winning tax of 7,2% is automatically deducted from your winnings. This is applied automatically and deducted directly from your winnings. This is a regulatory requirement and is not negotiable.
What you should check
- Confirm that your account details match the information on your identity document β otherwise automatic verification may fail
- Note the monthly deposit limit of 1.000β¬ (adjustable) to avoid unexpected blocking
- Check the processing time of your payment method β some are faster than others
- Note the withdrawal limits (daily 5.000β¬, weekly 10.000β¬, monthly 20.000β¬) if you want to withdraw larger amounts
- Consider the winnings tax of 7,2%, which is automatically deducted from your winnings
- Verify your account early to access all features and deposit larger amounts
- Check your withdrawal method for any minimum requirements β not all methods have the same conditions
- Do not transfer bonus funds to accounts with wagering requirements β 75x bonus conversion is required
FAQ
Can I cancel or change a withdrawal?
Casumo does not mention the ability to cancel or edit withdrawals after they have been initiated. Contact support via live chat or email if you have an issue β support is available daily from 8:00 to 23:00.
How long does it take for my withdrawal to reach my account?
Casumo typically processes withdrawals within 24 hours. PayPal and Trustly are often even faster. Visa withdrawals can take a couple of days. The exact time depends on your bank and payment method.
What is Auto-Ident and is it secure?
Auto-Ident is an automatic verification process where you photograph your identity document with your camera. The system checks the machine-readable and security features of your document and then performs a liveness check. The process is completed in under a minute and uses secure SSL encryption.
Can I play without verification?
Yes, you can deposit and play up to 100β¬ without verification. However, Casumo recommends completing verification within 72 hours of registration. For larger deposits or withdrawals, verification is required.
What does the winnings tax of 7,2% mean?
When you make a profit, a tax of 7,2% is automatically deducted from your winnings. This is a regulatory requirement in Germany and is deducted directly from your winnings before they are credited to your account.
