About Casumo
Casumo is operated by Rabbit Entertain IT Ltd. (registration number C 85130, Malta) and is subject to a German gambling licence from the State Administrative Office of Saxony-Anhalt, issued on 27 December 2022. The platform focuses on virtual slot machines and offers approximately 1000 slots from more than a dozen providers such as Merkur, Novoline, Pragmatic Play, Play'n Go and Gamomat.
The game offering includes classics such as Book of Ra in ten different versions, modern titles with Megaways mechanics and popular games such as Gates of Olympus, Sweet Bonanza and Big Bass Bonanza. Some of the highest RTPs can be found in Lucky Unicorn (95,81%), Wild Wild Riches (95,77%) and Big Bass Splash (94,60%).
The platform is available in German and is regulated by a game round limit of 120 rounds in ten minutes. The standard deposit limit is 1000 euros per month (adjustable), and the maximum stake per round is one euro.
Access and registration
Casumo is accessible via the website casumo-offiziell.com.de as well as mobile apps for iOS and Android. After free registration with email and mobile phone number, users receive an SMS verification code immediately.
Registration is completed in a few steps: enter your email and password, provide your mobile number, confirm the verification code. Optionally, account verification can be performed via Auto-Ident – a process that takes less than a minute with a valid identity document. Players can also deposit and play without verification up to 100 euros.
Bonus offers and promotions
New players can use a welcome bonus of 100% up to 100 euros plus 50 free spins for Book of Dead with code WELCOME on their first deposit. The bonus is subject to a wagering requirement of 75x of the bonus credit or winnings from free spins, is valid for 30 days and can be converted to a maximum of 100 euros in real money.
Regular promotions also include free spin offers such as up to 200 spins for Ice Joker at September launch and the Drops & Wins tournament at selected Pragmatic Play slots (until 3 March 2027). The birthday bonus programme offers players personal surprises, and individual reload bonuses are possible.
Payment methods and withdrawals
Casumo accepts PayPal, Klarna, paysafecard, Trustly, Visa, Mastercard, Neteller, Skrill, Paylado, Tink and Aircash. PayPal and Trustly enable very fast withdrawals, often faster than the typical 24 hours. Visa withdrawals take a few days.
Daily withdrawal limits are 5000 euros, weekly 10.000 euros and monthly 20.000 euros. A winning tax of 7,2% is automatically deducted from each winning amount. Players should check their preferred payment method for unknown details, as not all limits and processing times are documented for each method.
Player protection and responsible gambling
Casumo offers comprehensive player protection tools: individually customisable deposit limits, account self-exclusion, a 24-hour lock function (panic button) and an overview of wins and losses. The platform is connected to the OASIS exclusion register – every player self-exclusion in German gambling is automatically effective at Casumo as well.
As a GGL-licensed gaming venue, Casumo is subject to strict regulatory requirements and works with central player protection systems such as LUGAS. Players aged 18 and above who are resident in Germany can register. Support is provided by bundesweit-gegen-gluecksspielsucht.de and check-dein-spiel.de.
Support and contact
Casumo support is available via live chat (daily 8:00 to 23:00) and by email at [email protected]. The support team responds to enquiries and assists with questions about account verification, withdrawals or gameplay.
This website is an independent information service and is not a support channel for Casumo. For direct enquiries to the Casumo operator, please contact via official channels.
FAQ
Is Casumo licensed in Germany?
Yes. Casumo holds a gambling licence from the State Administrative Office of Saxony-Anhalt for virtual slot machines, issued on 27 December 2022. The licence is regulated and monitored by the Joint Gambling Authority of the Länder (GGL).
How can I register with Casumo?
Click the Register button, enter your email address and password, provide your mobile number and confirm the verification code received via SMS. Registration takes just a few minutes and is free. Optionally, you can verify your account immediately via Auto-Ident (less than a minute with an identity document).
What is the welcome bonus at Casumo?
The welcome bonus is 100% up to 100 euros plus 50 free spins for Book of Dead. You must use the code WELCOME on your first deposit. The bonus has a wagering requirement of 75x and is valid for 30 days. Winnings from it can be paid out to a maximum of 100 euros.
How long do withdrawals take?
Most withdrawals are processed within 24 hours. PayPal and Trustly are often faster. Visa withdrawals take a few days. Monthly withdrawal limits are 20.000 euros, weekly limits 10.000 euros and daily limits 5000 euros.
What player protection tools does Casumo offer?
Casumo offers customisable deposit limits, self-exclusion, a 24-hour lock function and an overview of your wins and losses. The platform is connected to the OASIS exclusion register, so your self-exclusion is effective nationwide in Germany. The standard deposit limit is 1000 euros per month (changeable), with a maximum stake of one euro per round.
